FREQUENTLY ASKED QUESTIONS
Queens Dealzz is an online cosmetics store that offers a wide range of cosmetic products for individuals of all ages and genders. We provide premium cosmetics at affordable prices and prioritize customer satisfaction.
A2: You can reach us through our Contact Us page on the website. We're also available via email at contact@queensdealzz.com and by phone at [+94 766 161 338].
Queens Dealzz is exclusively an online cosmetics store. We operate digitally to provide you with the convenience of shopping for cosmetics from the comfort of your home.
To place an order, simply browse our website, select the products you'd like to purchase, and add them to your cart. Once you've finished shopping, proceed to checkout to finalize your order.
We offer multiple payment options, including credit/debit cards and cash on delivery (COD). Choose the payment method that suits you best during the checkout process.
Yes, we take security seriously. Our website employs advanced encryption technology to protect your payment information, ensuring a secure and safe shopping experience.
Shipping and Delivery
For orders within Colombo, we aim to deliver your products within 1-2 business days from the date of your order.
If you're located outside of Colombo, you can expect your order to be delivered within 2-3 business days from the date of your order.
No, we are delighted to offer free shipping for all orders within Sri Lanka. Enjoy the convenience of shopping without any additional shipping charges.
Returns and Refunds
If for any reason you're not satisfied with your purchase, you have the option to initiate a return within 2 days from the date of delivery. Please review our Return Policy for detailed information on the return process.
Initiating a return is easy. Contact our customer support team within the specified return period, and they will guide you through the return process. You can reach us at contact@queensdealzz.com.
We apologize for any inconvenience. Please contact our customer support team immediately, and we'll assist you in resolving the issue promptly. You can reach us at contact@queensdealzz.com.
Product Information
Yes, we take pride in offering only authentic and genuine products. We source our cosmetics from reputable brands and suppliers, ensuring quality and authenticity.
Yes, we are committed to providing a range of cruelty-free and vegan products. Look for specific product labels or filters on our website to find these options.
Absolutely! We offer a selection of internationally renowned brands. You can use our search or browse by brand to find your favorite products.
If you have any more questions or need further assistance, please don't hesitate to contact our customer support team. We're here to make your shopping experience at Queens Dealzz enjoyable and convenient.
